HONDA QH4000 - Manual (Page 14)

Your s a t i s f a c t i o n and goodwill are important t o your dealer and t o us. A l l Honda
warranty d e t a i l s are explained i n t h e D i s t r i b u t o r ' s L i m i t e d Warranty. Normally,
any problems concerning t h e product
w i l l be handled by your d e a l e r ' s s e r v i c e
department. I f you have a warranty problem t h a t has n o t been handled t o your
s a t i s f a c t i o n , we suggest you take t h e f o l l o w i n g action:
Discuss your problem w i t h a member o f dealership management. O f t e n complaints
can be q u i c k l y resolved a t t h a t l e v e l . I f t h e problem has already been reviewed
w i t h t h e Service Manager, contact t h e owner o f
t h e dealership o r t h e General
Manager.
I f your problem s t i l l has n o t been resolved t o your s a t i s f a c t i o n , contact t h e
Power Equipment Customer Service Department o f American Honda Motor
American Honda Motor
Power Equipment Customer Service Department
4475 River Green Parkway
Duluth, Georgia 30136
Telephone:
497-6400
We w i l l need t h e f o l l o w i n g i n order t o a s s i s t you:
o Your name, address and telephone number
o Product model and number
o Date o f purchase
o Dealer name and address
o Nature o f t h e problem
A f t e r reviewing a l l t h e f a c t s involved, you w i l l be advised o f what a c t i o n can be
taken. Please bear i n mind t h a t your problem w i l l l i k e l y be resolved a t t h e
dealership, using t h e d e a l e r ' s f a c i l i t i e s , equipment and personnel,
SO it i s very
important t h a t your i n i t i a l contact be with t h e dealer.
Your purchase o f a Honda product i s g r e a t l y appreciated by both your dealer and
American Honda Motor Company. We want t o a s s i s t you i n every way p o s s i b l e t o assure
your s a t i s f a c t i o n with your purchase.
For f u t u r e reference, record your u n i t ' s model number, s e r i a l number and date of
purchase i n t h e spaces below. Refer t o t h i s i n f o r m a t i o n when o r d e r i n g p a r t s and
when making t e c h n i c a l o r warranty i n q u i r i e s .