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Figure 42 – HP AA-RTDRB-TE User Manual

Page 113

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Operating and Managing Products and Parts

113

Embedded Web Server User Guide

Figure 42: Retrieving the CTP maintenance information

3. If no dump file is available, the message Not Available displays. If a dump

file is available, follow the instructions shown in the tab view.

4. When you have accessed the Save As dialog box (

Figure 43

), choose All Files

from the Save as type: field. When naming the file, add a “.dmp” extension
to the filename.

Figure 43: Choosing the location to save the CTP maintenance information

5. When the file is completely downloaded, the Download Complete screen

displays. If you encounter any problems during this procedure, contact your
service representative.