Frequently asked questions, English – HP DF770 User Manual
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English
Frequently Asked Questions
Question
Answer
How far away can I use the remote
control?
Around 100cm.
My remote control doesn’t work?
You may need to change the battery. Please
use a lithium 3V-model number CR2025 only.
Why can’t I display some of my
Pictures?
Some picture/image file formats are not
supported. Please refer to the specifications.
Why can’t I play some of my music
tracks?
Some music file formats are not supported.
Please refer to the specifications.
Why can’t I play some of my video
clips?
Some video file formats are not supported.
Please refer to the specifications.
Can I delete pictures from external
memory cards or flash drives?
Yes, refer to the Picture Options section of this
document.
Can I delete pictures from internal
memory?
Yes, refer to the Picture Options section of this
document.
How can I switch to the internal
memory?
Remove all external memory sources.Or press
the
button until the memory source
selection screen is displayed. Use
and
to highlight internal memory icon and
press
.
Why can’t I use my Windows™ 98
or Me system to copy content onto
the frame?
The appropriate USB drivers are not supplied
for this product and are NOT native to these
operating systems
I have lost or damaged my remote
and/or power adapter. Can I
order replacements?
Yes. Visit www.hp.com/support for more
details.
How can I find the latest
information/FAQs about my HP
Digital Picture Frame?
Visit www.hp.com/support for more details and
the latest information.