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Troubleshooting, Cont) – Haan HD-50 User Manual

Page 28

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troubleshooting

(cont)

PROBLEM: Water is leaking from the Duo

.

Possible Cause:

1) Your unit’s Water Tank is overfilled.

Possible Solution:

1) The fill line on the Fill Cup should indicate the proper

amount of water needed for the tank, but you may

want to try putting a little less water in the tank.


NOTE: Water should not go above the “bar” inside the

opening on top of the tank.

PROBLEM: Duo

leaves water on the floor.

Possible Cause:

1) Ultra-Microfiber Pad is saturated.

2) Unit is not level on the floor.

Possible Solution:

1) Turn off unit, unplug from power outlet, and change

the Ultra-Microfiber Pad as described on pg 15.

2) Always keep the HAAN

®

Duo™ level and parallel

to the floor.

PROBLEM: Duo

left white spot on the floor.

Possible Cause:

1) The Duo™ was left in one spot for too long.

2) The Duo™ was not placed on the Floor

Protector Resting Mat.

3) Hard water was used in the Duo™.

Possible Solution:

1) Always place your Duo™ on the Floor Protector

Resting Mat whenever not actively using it.

Never leave the unit in one spot on any surface

for any period of time.

2) Use distilled water in the HAAN

®

Duo™.

NOTE: To remove spot, use a damp cloth with a few

drops of white vinegar and rub the stain to remove spot.

www.

HAANUSA.com 877-HAAN DIRECT / 877-422-6347

pg 25