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Servicing of double-insulated appliances, Service, Lubrication – Hoover C1415 User Manual

Page 7: If you have a problem

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Servicing of

double-insulated

appliances

This vacuum cleaner is double insu-

lated. In a double-insulated appliance,

two systems of insulation are provided

instead of grounding. No grounding

means is provided on a double-insu-

lated appliance, nor should a means

for grounding be added. Servicing a

double-insulated appliance requires

extreme care and knowledge of the

system, and should be done only by

qualified service personnel. Replace-

ment parts must be identical to those

parts being replaced. A double-insulated

appliance is marked with the words

“DOUBLE INSULATION” or “DOUBLE-

INSULATED”. The symbol may also

be marked on the appliance.

7

Service

To obtain approved HOOVER service

and genuine HOOVER parts, locate

the nearest Hoover Factory Service Cen-

ter or Authorized Hoover

Warranty Service Dealer (Depot) by:

• checking the Yellow Pages

under “Vacuum Cleaners -

Household”

OR

• Call 1-800-944-9200 for an

automated referral of authorized

service outlet locations

(U.S. only).

OR

• Visit us on-line at hoover.com to

find the nearest service outlet

(follow the service center link).

Please do not send your cleaner to

Hoover, Inc. in Glenwillow for service,

this will only result in delay.
If further assistance is needed, Call 1-

800-263-6376 to speak with a represen-

tative in our Consumer Response Center

Mon-Fri 8AM-7PM EST.
In Canada, contact Hoover Canada,

Carson Building, 100 Carson Street, Eto-

bicoke, Ontario M8W 3R9, Phone:

1-800-263-6376 Mon-Fri 8AM-7PM EST.
Always identify your cleaner by the com-

plete model number when requesting infor-

mation or ordering parts. (The model num-

ber appears on the bottom of the cleaner.)

Lubrication

The motor is equipped with bearings

which contain sufficient lubrication for

the life of the motor. The addition of

lubricant could cause damage. Do not

add lubricant to motor bearings.

The agitator is equipped with two ball

bearings that should be lubricated

periodically by a Hoover Factory

Service Center or an Authorized Hoover

Warranty Service Dealer (Depot).

If you have a

problem

If a minor problem occurs, it usually can

be solved quite easily when the cause is

found by using the check list below.

Problem: Cleaner won’t run

Possible cause

Possible solution

• Not firmly plugged in

Plug unit in firmly

• No voltage in wall plug

Check fuse or breaker

• Blown fuse/tripped breaker

Replace fuse/reset breaker

Problem: Cleaner won’t pick up

Possible cause

Possible solution
• Broken or worn belt

Replace belt

• Agitator brush roll worn

Replace brush roll

• Dirt cup full

Empty dirt cup

• Cloth bag dirty

Push sides of bag in and pull out.

Empty dirt cup