Quickspecs – HP STORAGEWORKS MSL4048 User Manual

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Support Services

HP Services provides up to a three-year, limited warranty, fully supported by a worldwide network of
resellers and service providers and 9x5 hardware technical phone support during the warranty period. In
addition, available service offerings include a full range of optional packaged hardware and software
services:

Installation and start up
Extended coverage hours and enhanced response times
System management and performance services
Availability and recovery services

Components

The following brick level options/components do not have individual HP Care Pack Services. These items
will be included in product HP Care Pack Services into which they are installed.
Disk Drives

Tape Drives

CD/DVD ROM

SCSI Hubs in SBBs

Adapters

Bus Converters

Backplane RAID
Controllers

Power Supplies

Cabling

Fans

QuickSpecs

HP StorageWorks MSL4048 Tape Library

Service and Support, HP Care Pack, and Warranty Information

DA - 12422 Worldwide — Version 8 — February 9, 2007

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