Wolf 36 Inch Pro-Style Gas Rangetop Use and Care Guide - Manual (Page 13)

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Troubleshooting
Troubleshooting
Before contacting Wolf Factory Certified Service, visit
subzero-wolf.com/assistance or use these helpful tips to
prevent the need for a service visit.
Rangetop does not operate.
1 Verify power is on.
2 Verify electrical power is supplied to the rangetop and
the home circuit breaker is on.
3 Turn off the unit at the circuit breaker or electrical
supply source for 30 seconds, then turn on power to
the unit.
4 Verify the gas supply shut-off valve is in the open
position.
5 Contact Wolf Factory Certified Service. Do not attempt
to repair the rangetop. Wolf is not responsible for ser-
vice required to correct a faulty installation.
Burner pan is uneven.
1 Verify the product is sitting on a level platform and
pushed all the way back into the opening.
2 Confirm the burner grate is sitting level on the burner
pan.
3 Contact Wolf Factory Certified Service.
Erratic flame, poor ignition, or no ignition.
1 Verify burner caps are positioned properly.
2 Clean the burner and igniter properly.
3 If water spilled over recently, let the area dry com-
pletely. Use a hair dryer, if desired.
4 If the burner cap secures to the burner head, verify it is
tightly fastened.
5 Push in the knob, then release. Verify the knob springs
back.
Charbroiler clicks continually.
1 Verify the knob is set fully at Hi.
Griddle indicator light flashes.
1 Turn the knob off, then back on. The flame was lost and
the unit entered safety lock-out mode.