England's Stove Works 60-TRULP User Manual
Page 11

PROBLEM
POSSIBLE CAUSE
SOLUTION
Pilot will not stay lit.
Altitude is above 4000 ft.; ODS sensor
requirement
for
air
not
satisfied.
→
Altitude is too high.
Defective
thermopile.
→
*Replace
thermopile.
Pilot
orifice
may
be
clogged.
→
*Clean out pilot orifice.
Defective
valve
magnet.
→
*Replace
valve.
“ODS” pilot lights, but flame dies
when control knob is released.
Control knob not fully pressed in.
→
Press in knob completely.
Control knob not pressed in long enough.
→
Hold 30 sec. after pilot lights.
Manual shut-off valve not fully open.
→
Fully open shut-off valve.
Pilot flame not touching thermopile,
which causes it to cool and shut off
the pilot flame.
Low gas pressure.
→ *Contact
gas
supplier.
Dirty
or
clogged
“ODS”
pilot.
→ *Replace
assembly
or
service.
Thermopile
damaged.
→
*Replace
thermopile.
Control
valve
damaged.
→
*Replace
control
valve.
Flame too low.
Burner orifice clogged.
→
*Clean burner; replace orifice.
Orifice
is
too
small.
→
*Replace orifice if necessary.
Inlet
gas
pressure
too
low.
→
*Contact
gas
supplier.
Burner will not come on or
Problem with gas pressure.
→
*Check
gas
pressure.
has low flame (pilot is okay).
Control not on or is set on “LOW”.
Move to “HIGH” setting.
Gas valve may be clogged due to
debris
entering
valve
during
installation.
→
*Replace gas valve.
Faulty
gas
valve.
→
*Replace
gas
valve.
Burner will not come on or has an
Burner ports and/or carryover ports
extremely low flame (pilot okay).
may be clogged.
→
*Check
and
clean
ports.
Delayed ignition of burner.
Manifold pressure is too low.
→
*Contact gas supplier.
Burner
or
orifice
is
clogged.
→
*Check and clean both.
Burner backfiring during ignition.
Orifice clogged or damaged.
→ *Clean
and/or
replace.
Burner
damaged.
→
*Clean
and/or
replace.
Burner will not come on.
Dirt on valve seal.
→
*Replace
valve.
Control knob frozen – will not turn.
Defective valve; foreign material.
→
*Replace
valve.
Carbon or sooting on logs.
Logs out of position.
→
See log placement in manual.
Air holes on burner tube obstructed.
→
*Clean if necessary.
Gas type does not match stove.
→
Check designation on valve.
Oversized
orifice.
→
*Change
if
necessary.
LP fuel may have additives.
→
*Check
with
gas
supplier.
Gas pressure may be incorrect.
→
*Check with gas supplier.