beautypg.com

Dell P2723D 27" 1440p Monitor User Manual

Page 70

background image

70

Troubleshooting

No Input Signal
when user controls
are pressed

No picture, the LED light is
white

• Check the signal source.

Ensure the computer is
not in Standby Mode by
moving the mouse or
pressing any key on the
keyboard.

• Check if the video cable

is plugged in properly.
Disconnect and reconnect
the video cable if
necessary.

• Reset the computer or

video player.

The picture does
not fill the entire
screen

The picture cannot fill the
height or width of the screen

• Due to different video

formats (aspect ratio) of
DVDs, the monitor may
display in full screen.

• Run the built-in diagnostics.

No video at HDMI/
DisplayPort

When connected to some
dongle/ docking device at
the port, there is no video
when unplugging/plugging
the cable from the notebook

• Unplug the HDMI/

DisplayPort cable from
dongle/docking device,
then plug the docking
HDMI/DisplayPort cable to
the notebook.