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Product-specific problems – Dell P2723D 27" 1440p Monitor User Manual

Page 69

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Troubleshooting

69

Image retention
from a static
image left on
the monitor for
a long period of
time

Faint shadow from
the static image
displayed appears
on the screen

• Set the screen to turn off after a few

minutes of screen idle time. These can
be adjusted in Windows Power Options
or Mac Energy Saver setting.

• Alternatively, use a dynamically changing

screensaver.

Product-specific problems

Specific
Symptoms

What you experience

Possible Solutions

Screen image is too
small

Image is centered on screen,
but does not fill entire viewing
area

• Check the

Aspect Ratio

setting in the

Display

settings OSD.

• Reset the monitor to

Factory Settings (

Factory

Reset

).

Cannot adjust the
monitor with the
joystick

OSD does not appear on the
screen

• Turn Off the monitor,

unplug the power cord,
plug it back, and then turn
On the monitor.

• Check whether the OSD

menu is locked. If yes,
move and hold the joystick
up/down/left/right for
4 seconds to unlock (for
more information, see

Menu and Power button
lock

).