Always on usb-c charging (u2422he only), Updating monitor firmware, Common problems – Dell U2422H 23.8" 16:9 IPS Monitor User Manual
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Troubleshooting
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Always On USB-C Charging (U2422HE Only)
The monitor allows you to charge your notebook or mobile devices through the
USB-C cable even when the monitor is powered off. See
for more information.
Updating Monitor Firmware
You may verify your current firmware revision in
. If this is not available, go
to the Dell download support site for the latest application installer (
Monitor
Firmware Update Utility.exe
) and refer to the Firmware Update Instruction
Us
or
Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED off
No picture
• Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the
Power Button
is
pressed fully.
• Ensure that the correct input source is
selected in the
menu.