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Troubleshooting – Acer PE320QK bmiipruzx 31.5" 16:9 Color Accurate HDR 4K UHD Monitor User Manual

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PE320QK User Guide English

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Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below

to see if you can self-diagnose the problem.

HDMI/DP Mode (Optional)

Problem

LED status

Remedy

No picture visible

Blue

Using the OSD menu, adjust brightness and contrast

to maximum or reset to their default setting.

Off

Check the power switch.

Check if the AC power cord is properly connected to

the monitor.

Amber

Check if the video signal cable is properly connected

at the back of monitor.

Check if the computer system is switched on and in

power saving/standby mode.