Solutions when "not supported" message appears, Solutions when only a partial image appears, Solutions when the image is not rectangular – Epson Home Cinema 2350 2800-Lumen Pixel-Shift 4K UHD 3LCD Smart Gaming Projector User Manual

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Solutions When "Not Supported" Message Appears

If the "Not Supported" message appears, try the following solutions:

• Make sure the computer's display resolution does not exceed the projector's resolution and frequency

limit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)

• As a test, try setting the computer's display resolution to the lowest possible setting, and then

gradually increase it as necessary.

• Check the input resolution under

Projector Info

in the

Info

menu and make sure that the projector

supports that resolution.

Parent topic:

Solving Image or Sound Problems

Related references

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:

• Select a different image aspect ratio in the Signal menu.

• Adjust the image size using the Zoom slider.

• Check your computer display settings to disable dual display and set the resolution within the

projector's limits. (See your computer manual for details.)

• Check the resolution assigned to your presentation files to see if they are created for a different

resolution than you are projecting in. (See your software help for details.)

• Make sure you selected the correct

Projection

setting in the Extended menu.

Parent topic:

Solving Image or Sound Problems

Related references

Solutions When the Image is Not Rectangular

If the projected image is not evenly rectangular, try the following solutions:

• Place the projector directly in front of the center of the screen, facing it squarely, if possible.