ProSoft Technology ILX800-SMSG - Manual (Page 31)

ILX800-SMSG ♦ Micro800 Platform Contents
SMS Text Plug-in Module for GSM Networks User Manual
ProSoft Technology, Inc. Page 31 of 41
June 18, 2014
5 Diagnostics and Troubleshooting
In This Chapter
 LED Status Indicator ..............................................................................31
 Troubleshooting .....................................................................................31
 Status Data ............................................................................................32
5.1 LED Status Indicator
Color Status Indication
Green OFF The plug-in module is not receiving adequate
power or is not securely plugged into the slot.
BLINKING RAPIDLY
(~once per second) The plug-in module is powered on and is
attempting to establish a connection with the
service carrier.
BLINKING SLOWLY
(~once every two
seconds) The plug-in module is powered on and
communicating on the cellular network.
5.2 Troubleshooting
Use the following troubleshooting steps if you encounter problems when the plug-in module
is powered up. If these steps do not resolve your problem, please contact ProSoft
Technology Technical Support.
Problem Description Steps to take
The green LED is OFF This indicates that the module is not powered on. Verify that

The module is securely connected in its slot
 The controller is powered on
The green LED
continues to blink
rapidly This indicates that the module has not yet established a connection with
the service carrier.

Wait a couple of minutes to see if a connection is established
 Verify that a valid SIM card is properly installed in the module's SIM
card holder
 Verify that an external antenna is securely connected to the antenna
connector on the module