Enterasys Networks Network Ethernet Adapter User Manual
Page 20

Getting Help
xviii About This Guide
•
A description of your network environment (layout,
cable type, etc.)
•
Network load and frame size at the time of trouble (if
known)
•
The device history (i.e., have you returned the device
before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA)
numbers
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