Warranty and performance guarantee, Y ear north american commer cial w arranty – SAF-HOLLAND XL-FW10055UM FW16 Low Lube Series Fifth Wheels User Manual
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XL-FW10055UM-en-US Rev D · 2014-01-29 · Amendments and Errors Reserved · © SAF-HOLLAND, Inc., SAF-HOLLAND, HOLLAND, SAF,
and logos are trademarks of SAF-HOLLAND S.A., SAF-HOLLAND GmbH, and SAF-HOLLAND, Inc.
Warranty and Performance Guarantee
XL-FW10039WC-en-US Rev
A · 2013-03-01 ·
Amendments and Errors Reserved © SAF-HOLLAND
, Inc.
SAF-HOLLAND’s Commitment
We warrant each FW17, FW16, FWAL, FWS1, FWS2, FW8 and FW83
fifth wheel (herein referred to as “FW Series”) manufactured after
March 1, 2013, when properly installed on your vehicle and maintained
and operated in accordance with our requirements, as follows:
I. Materials
and
Workmanship:
SAF-HOLLAND warrants our “FW Series” fifth wheels will be
free from defects in material and workmanship for five years
after the in-service date or 500,000 miles (whichever comes
first) when used for approved applications (as defined in our
Fifth Wheel Application Guide found in our Holland Fifth Wheel
Catalog and Specification Guide). In approved applications
(as defined in our Fifth Wheel Application Guide), lube plates
(FW16, FWAL, and FW83) are warranted for two years after
the in-service or 200,000 miles (whichever comes first).
II.
Application Specific 5-Year Performance Guarantee:
In addition, when your “FW Series” fifth wheel is used in
Standard Duty Applications (as defined in our Fifth Wheel
Application Guide) it will, for five years after the date of
your purchase or 500,000 miles (whichever comes first):
1.
Operate as described in our applicable “FW Series”
operation and maintenance literature;
2.
Maintain an acceptable wear limit between the fifth
wheel locks and a new SAE J700b kingpin when adjusted
in accordance with our applicable “FW Series”
maintenance literature.
SAF-HOLLAND will, at its option, cover the cost to repair or
replace any “FW Series” fifth wheel or component needing
replacement under the above warranty.
Parts reimbursement is limited to the parts acquisition cost, not to
exceed the suggested list price. Labor reimbursement is based on
a published labor schedule in conjunction with local labor rates.
HOLLAND FW17, FW16, FW
AL, FWS1, FWS2, FW8 and
FW83 SERIES FIFTH WHEELS
5-Y
ear North American Commer
cial W
arranty
Your Responsibilities
You are responsible for proper installation, operation, and maintenance
(including lubrication) as specified in our publications on “FW Series”
fifth wheels and for using the product in the approved application
within rated capabilities.
Claims
You are required to obtain prior authorization from an authorized
SAF-HOLLAND customer service representative before replacing or
returning any part. You are required to retain the product or part
claimed to be covered by this warranty and return it to SAF-HOLLAND
upon request. You must submit a valid Service Report to have your
warranty request considered. The Service Report form is available
under the Service Section of our website at www.safholland.us or
by calling 888-396-6501.
Exclusions and Limitations
This warranty does not cover any “FW Series” fifth wheel or
component that fails, malfunctions or is damaged as a result of
accident, abuse, improper use, improper installation, intentional
modification, corrosion, failure to provide reasonable maintenance,
or normal wear not covered under the performance guarantee.
THIS WARRANTY IS OUR SOLE WARRANTY IN REGARD TO THE FIFTH
WHEELS LISTED ABOVE. WE MAKE NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, OR OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT SHALL WE BE RESPONSIBLE FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
CONSEQUENTIAL DAMAGES OF ANY KIND.