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Rose Electronics MultiVideo User Manual

Page 45

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ULTRAVIEW PRO INSTALLATION AND OPERATIONS MANUAL

31

To update the UltraView Pro’s firmware, first download the latest revision
from Rose Electronics web site and save it to a stand-alone computer that
is not connected to the UltraView Pro. Connect the serial cable from the
UltraView Pro to the serial port of the stand-alone computer as described in
steps 1-3. There are two methods of loading the downloaded programs to
flash memory.

Method 1 – Using a communication program

1. Press both the - and + switches on the front panel and power on the

UltraView Pro. LED 1 will light indicating the unit is ready to accept the
upgrade file at 9600 baud. To use 57600 baud rate, press the + switch
and LED 1 will turn off and LED 4 will light.

2. Run your communication program. Set the baud rate to the correct

rate and put the program in direct connect mode. When the - or +
switch is pressed, you should see the message:
”Waiting for file at 9600 or 57600 baud.”

3. Send the file to the unit using a simple ASCII text file protocol. While

the file is being sent, periods are sent to indicate the file copy
progress. Once the file has been sent, you should see the following
message:
”Receive successful”
”Hit space to program”

4. Hit the space bar to start programming the flash memory. The

programming and verifying progress is indicated by sending periods.
You should see the following message:
”Programming flash”
…………………
”Verifying flash”
…………………
”Verify successful”
”Hit enter to boot”

5. Hit enter and the UltraView Pro will re-start with the new firmware.

This can be verified by the diagnostic information displayed on the
KVM monitor.

6. Hit the enter key to continue. The UltraView Pro is now operational

with the new firmware update.


If the upgrade is not successful, you will see one of the following error
messages:

 Checksum error or Record error or Data error
 Receive failed

Try again Y/N?