Enviro Sonnet C-11253 - Manual (Page 40)

Trouble Shooting
Problem Possible Cause Solution
3 short beeps while
motor turns.
One or more of the
batteries are low.
• Replace the batteries, refer to M
AINTENANCE
A
ND
S
ERVICE
- R
EPLACING
T
HE
B
ATTERIES
.
W ARNING : Creating an electrical short between
the batteries/battery box and metal parts of the
appliance may render the receiver inoperable,
therefore, do not use a screwdriver to remove the
batteries.
Pilot flame lights but
there is no main gas
flow.
Valve turned down to pilot
flow.
• Turn flame to high fire by pressing the up button
on the remote handset
Low inlet pressure. • Confirm the regulator’s pressure and sizing.
Replace valve if necessary.
Valve. • Replace the valve.
Flame lifting Leak in vent pipe. • Check for leaks in vent connections.
Improper vent
configuration.
• Check vent configuration with manual.
Terminal may be
recirculating flue gases.
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
Glass fogs up Normal Condition: after the appliance warms up the glass will clear.
**Due to additives in gas, glass may get hazy during operation** Clean as
needed.
Blue Flames Normal during start up: flames will yellow as the fireplace heats up.
Flames are burning
“dirty” or sooting
Flame impingement • Check log positioning.
• Increase primary air by opening the venturi
shutter.
See also “Burners will not remain lit.”
BV ONLY:
Insufficient air for
combustion
• Air tight house.
• A vacuum in room due to
other air-moving device.
• Supply make up air to the unit.
40