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When an error occurs, Troubleshooting – Casio TK-3200 User Manual

Page 106

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106

E

This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as
illustrated below.

Press

C and check the appropriate section of this manual for the operation you want to perform.

Troubleshooting

E001

E003

E004
E005

E008
E009
E010

E011
E016

E017

E018

E019

E021
E023

E024
E026

E029

E030

E031

E032

E033

E035

E036

E037

E038

E040

E041
E042

E044
E045

E046

E047
E048

Mode switch position changed before finalization.

Clerk button pressed before finalization of a registra-
tion being performed under another clerk button.
The signed on clerk differs from the clerk performed
the tracking check registration.
Initialization or unit lock clear operation in progress.
Memory allocation exceeds total memory capacity.

Registration without entering a clerk number.
Operation without entering the password.
The drawer is left open longer than the program time
(drawer open alarm).
Attempt to register while the cash drawer is open.
Two consecutive transactions attempted in the refund
mode.
Attempt made to register an item without inputting a
check number.
Attempt made to register an item without inputting a
table number.
Finalize operation attempted without entering the
number of customer.
No department linked PLU is registered.
Actual stock quantity becomes less than the minimum
stock quantity.
Actual stock quantity becomes/is negative.
No condiment/preparation PLU is registered.

Item registration is prohibited, while partial tender.

Finalization of a transaction attempted without
registering rate-tax.
Finalization of a transaction attempted without
confirming the subtotal.
Finalization of a transaction attempted without
confirming of the food stamp subtotal.
Finalize operation attempted without entering amount
tender.
Change amount exceeds preset limit.

Contents of the drawer exceed programmed limit.

High amount lock out/low digit lock out error

Read/reset operation without declaring cash in drawer.
This error appears only when this function is activated.
Attempt to register a new transaction without issuing a
guest receipt.
Attempt to register a new transaction without validation.
Validation paper (slip printer) has run out.

Attempt to register a new transaction without printing check.
Attempt to register a new transaction without printing
check endorsement.
Registration buffer full.

Separate check buffer full.
Attempt to register a new transaction without printing slip.

Error

code

Message

Meaning

Action

Return the mode switch to its original setting and
finalize the operation.
Press the original clerk button and finalize the
transaction before pressing another clerk button.
Input correct check number or assign the proper clerk
number.
Complete operation.
Reallocate memory or expand memory (if possible).

Enter a clerk number.
Enter password.
Close the drawer.

Shut the cash drawer.
Switch to another mode and then back to the RF mode
for the next transaction.
Input a check number.

Input a table number.

Enter the number of customer.

Correct the program.
Perform stock maintenance.

Perform stock maintenance.
Register condiment/preparation PLU.

Finalize the transaction.

Register .

Press .

Press .

Enter the amount tendered.

Input amount tendered again.

Perform pick up operation.

Enter correct amount.

Perform money declaration.

Issue a guest receipt.

Perform validation operation.
Insert new validation paper.

Perform check print.
Perform check endorsement.

Finalize the transaction.

Allocate sufficient separate check buffer.
Perform slip printing operation.

WRONG MODE

WRONG OPERATOR

ERROR INIT/FC

INSUFFICIENT MEMORY

PLEASE SIGN ON

ENTER PASSWORD

CLOSE THE DRAWER

CLOSE THE DRAWER

CHANGE BACK TO REG

MODE

ENTER CHK/TBL

NUMBER

ENTER TABLE NUMBER

ENTER NUMBER OF

CUSTOMERS

NO DEPT LINK

STOCK SHORTAGE

NO STOCK

ENTER CONDIMENT/

PREPARATION PLU

IN THE TENDER

OPERATION

PRESS RATE TAX KEY

PRESS ST KEY

PRESS FSST KEY

ENTER TENDERED

AMOUNT

CHANGE AMOUNT

EXCEEDS LIMIT

REMOVE MONEY FROM

THE DRAWER

DIGIT OR AMOUNT

LIMITATION OVER

PERFORM MONEY

DECLARATION

ISSUE GUEST RECEIPT

PRINT VALIDATION

INSERT VLD PAPER

AND RETRY

PRINT CHEQUE

PRINT CHECK EN-

DORSEMENT

REG BUFFER FULL

PRINT BILL

INSERT SLIP PAPER

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