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Getting assistance – Ericsson CF388 User Manual

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> For directory assistance in another area, enter

1, the area

code, and 555-1212. Press

F. After receiving the

number, stay on the line to be connected to that number.
Applicable usage charges apply.

> To charge a call to your credit card, enter

0 and

press

F – or enter 0 plus the number you are

calling and press

F.

Other Ways To Contact Omnipoint.

To send a fax to Omnipoint, dial:

1-888-OCI-5171
(1-888-624-5171)

To visit the Omnipoint site on the Internet, our address is:

http://www.omnipoint.com

You can also write to us at:

OMNIPOINT
Customer Care Center
P.O. Box 21990
Lehigh Valley, PA 18002-1990

59

GETTING ASSISTANCE

Omnipoint Customer Care is always available to serve you –
24 hours a day, 7 days a week.

Here’s our number again: 1-888-OMNI-611. If you’re using your
handset, all you have to do is dial

611.

All calls to Omnipoint Customer Care are made at no charge to your
account.

Customer Care can help you with many things:

> Providing information on Omnipoint feature packages,

pricing, and special Omnipoint features.

> Making changes in your Omnipoint feature package.

> Answering questions about your Omnipoint monthly

statement.

> Giving assistance if your handset is lost or stolen.

> Finding an Authorized Service Center for your handset, battery,

or battery charger.

Other numbers you can call:

> In an emergency, enter

911 and press F.

> For local directory assistance, enter

411 and press

F. After receiving the number, stay on the line to be

connected to that number. Applicable usage charges apply.

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