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Troubleshooting – Enerco MHVFB10LPI User Manual

Page 12

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12

Installation instructions and Owner’s Manual

TROUBLESHOOTING

NOTE: All troubleshooting items are listed in order of operation and likely occurrence.

WARNING: Only a qualified service person should service and repair heater.

CAUTION: Never use a wire needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Make sure grille guard is in place before running heater. If screen or grille guard is removed for servicing it must be

replaced prior to operating the heater.

OBSERVED SYMPTOM

POSSIBLE CAUSE

REMEDY

1. Ignitor electrode positioned wrong.
2. ignitor electrode is broken.
3. Ignitor electrode not connected to

ignitor.

4. Ignitor cable pinched or wet.

5. Broken ignitor cable.
6. Bad Piezo ignitor.

1. Gas supply turned off or equipment

shutoff valve closed.

2. Air in gas line when installed.

3. ODS/pilot is clogged.

4. Gas regulator setting is not correct
5. Control knob not in pilot position
1. Control knob not fully pressed in.
2. Control knob not presed in long enough

3. Equipment shutoff valve not fully open
4. Thermocouple connection loose at

control valve

5. Pilot flame not touching thermocouple,

which allows thermocouple to cool,

causing pilot flame to go out. This

problem could be caused by one or both

of the following:
a. Low gas presure
b. Dirty or partially clogged ODS/pilot

6. Thermocouple damaged
7. Control valve damaged
1. Burner orifice is clogged

2. Burner orifice diameter to small
3. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice is clogged

When Piezo ignitor knob is

turned, there is no spark at

pilot

ODS/pilot lights but flame

goes out when control knob is

released

When Piezo ignitor knob is

turned, there is a spark at the

ODS/pilot but no ignition

Burner does not light after

ODS/pilot is lit

1. Reposition electrode
2. Replace electrode
3. Reconnect ignitor cable
4. Free ignitor cable if pinched by any metal

or tubing. Keep ignitor cable dry.

5. Replace ignitor cable
6. Replace control valve (Piezo is part of

control valve on 10K units).

1. Turn on gas supply or open equipment

shutoff valve.

2. Continue holding down control knob.

Repeat ignition operation until air is

removed.

3. Clean ODS/pilot (see Cleaning and

Maintenance page 11).

4. Replace gas regulator
5. Turn Control knob to pilot position
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob

pressed in for 30 seconds

3. Fully open equipment shutoff valve
4. Hand tighten thermocouple nut until snug,

and then tighten 1/4 turn more.

6. Replace thermocouple
7. Replace Control valve.

8.

9. Contact local gas company

1. Clean burner orifice (see Cleaning and

Maintenance on page 11), or replace

burner orifice

2. Replace burner orifice
3. Contact local gas company
1. Contact local gas company
2. Clean burner orifice (see Cleaning and

Maintenance on page 11), or replace

burner orifice

Delayed ignition of burner

Clean ODS/pilot (see Cleaning and

Maintenance, page 11).