Troubleshooting, No status lights are lit on front panel, Cannot control module – Ensemble Designs 7110 HD/SD/ASI Reclocking Distribution Amplifier User Manual
Page 15: No signal out of module, Software updating, Troubleshooting 15
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Model 7110 HD/SD/ASI and Model 9110 3G/HD/SD/ASI Reclocking DA
Troubleshooting
As a troubleshooting aid, the signal presence, power and CPU status can be easily monitored from the
front panel of this module using the indicators explained in the Front Panel Switches and Indicators
section.
The following status items can be monitored using the Avenue Touch Screen Control Panel, Express
Panel, or PC Application:
• Input Status
• Slot ID, Software Version and Board Revision
Refer to the overall troubleshooting tips given below for the module:
No status lights are lit on front panel
• Check that frame power is present (green LED{s} on frame power supplies).
• Check that module is firmly seated in frame. Try removing it and plugging it in again.
Cannot control module
• Check status of CPU Run green LED. It should be blinking slowly and in unison with other
modules if System module is present. If not, try removing it and plugging it in again.
• System module may not be working properly if installed.
No signal out of module
• Check status of SD In, HD In or 3G In green LEDs. One should be lit. If not, check the input
signal for presence and quality.
• Check cabling to input of module.
You may also refer to the technical support section of the Ensemble web site for the latest information
on your equipment at the URL below:
http://www.ensembledesigns.com/support
Software Updating
Software upgrades for each module can be downloaded remotely if the optional System Control
module is installed. These can be downloaded onto your PC and then Avenue PC will distribute the
update to the individual module. (Refer to the Avenue PC documentation for more information.)
Periodically updates will be posted on our web site. If you do not have the required System Control
Module and Avenue PC, modules can be sent back to the factory for software upgrades.
To download the latest Avenue PC software, go to the following URL:
http://www.ensembledesigns.com/support/avenue-support/avenue-pc-software