Troubleshooting, For windows users, For macintosh users – Epson 580 User Manual

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Troubleshooting

EPSON’s Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation.

For Windows users

If you encounter a problem, access the Technical Support Web
Site in one of the following ways:

❏ From Status Monitor 3

Click Technical Support in the Status Monitor 3 dialog box.

❏ From your printer driver

Click Technical Support on the Main menu of the printer
driver.

For Macintosh users

To access Technical Support, insert the CD in the CD-ROM drive
and double-click the Technical Support Web Site icon in the
EPSON window.

Correcting USB Problems

If you are having difficulty using your printer with a USB
connection, read the information in this section.