Vuzix Wrap 1200 Video Eyewear User Guide - Manual (Page 22)

Support Services
For product support and information please contact Vuzix at:
Corporate website: www.vuzix.com
Email Customer Support: [email protected]
Customer Helpline: (800) 436-7838
Customer service hours: 9 AM to 6 PM EST, weekdays
When contacting support services please provide the following information:
• Serial number, complete model name, and model number of your video eyewear.
• Make and model number of the audio/video device being used.
• The name of any video content related to your support needs.
• Detailed explanation of the symptoms you are experiencing.