Vuzix Wrap 1200VR User Guide - Manual (Page 36)

Support Services
For product support and information please contact Vuzix at:
Corporate website: www.vuzix.com
Email Customer Support: [email protected]
Customer Helpline: (800) 436-7838
Customer service hours: 9 AM to 6 PM EST, weekdays
When contacting support services please provide the following information:
 Serial number, complete model name, and model number of your video eyewear.
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Make and model number of the audio/video device being used.
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The name of any video content related to your support needs.
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Detailed explanation of the symptoms you are experiencing.