Warranty, Customer service, Returning products – Verilink S Lite (34-00297.2) Product Manual User Manual
Page 3: Safety precautions
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Warranty
Verilink's product warranty covers repair or replacement of all equipment under
normal use for a five-year period from date of shipment. Replacement products may be
new or reconditioned. Any replaced or repaired product or part has a ninety (90) day
warranty or the remainder of the initial warranty period, whichever is longer. Our
in-house Repair Center services on a standard 10-workday-turnaround basis.
Customer
Service
Verilink offers the following services:
✦
System Engineers at regional sales offices for network design and planning assistance
(800) 837- 4546
✦
Technical Assistance Center for free 24
×
7 telephone support during installation,
maintenance, and troubleshooting at (800) 285-2755 and [email protected]
✦
Return Materials Authorization (RMA) (800) 926-0085, ext. 2282
✦
Maintenance contracts and leasing plans (800) 837-4546, ext. 206
✦
Technical Training on network concepts and Verilink products at (800) 837-4546,
ext. 346 and [email protected]
✦
Web site at www.verilink.com
✦
FAX-On-Demand at (800) 957-5465
Returning
Products
A product must be assigned a Return Materials Authorization (RMA) number before it
is sent to Verilink for repair. An RMA number is issued by Verilink Customer Service
at (800) 926-0085, ext. 2282.
Safety
Precautions
When handling this equipment, follow these basic safety precautions to reduce the risk
of electric shock and injury:
✦
Follow all warnings and instructions marked on the product and in the manual.
✦
Unplug the hardware from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a slightly damp cloth for cleaning.
✦
Do not place this product on an unstable cart, stand, or table. It may fall, causing
serious damage to the product.
✦
This product should be operated only from the type of power source indicated on the
marking label and manual. If you are unsure of the type of power supply you are
using, consult your dealer or local power company.
✦
Do not allow anything to rest on the power cord. Do not locate this product where
the cord interferes with the free movement of people.
✦
Do not overload wall outlets and extension cords, as this can result in fire or electric
shock.
✦
Never push objects of any kind into the unit. They may touch dangerous voltage
points or short out parts that could result in fire or electric shock. Never spill liquid
of any kind on this equipment.
✦
Unplug the equipment from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
✧
When the power supply cord or plug is damaged or frayed.
✧
If liquid has been spilled into the product.
✧
If the product has been exposed to rain or water.
✧
If the product has been dropped or if the housing has been damaged.