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Dell 1710n User Manual

Page 64

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64

Troubleshooting

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Make sure the tray is pushed all the way in.

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Make sure the printer cover is closed.

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• Wait to see if the lights come on. This may take a few seconds.
• Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet.

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• The toner cartridge may be out of toner. Replace the cartridge. See “Replacing the Toner Cartridge”

on page 55 for more information.

• You may have a software error. Try turning the printer off and back on.

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• Make sure the toner cartridge is installed.
• Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the

printer.

• Press and release Continue

to print a menu settings page to determine if the problem is with

the printer or the computer.

• If you can print a menu settings page, the problem is in the computer or the software program.
• If you cannot print a menu settings page, contact Dell at support.dell.com.

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Make sure the toner cartridge is positioned correctly.

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Contact Dell at support.dell.com.