Dell 1710n - Manual (Page 64)

64
Troubleshooting
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T H E L O A D P A P E R L I G H T I S O N , E V E N T H O U G H T H E R E I S P A P E R L O A D E D I N T H E
2 5 0 - S H E E T O R 5 5 0 - S H E E T T R A Y .
Make sure the tray is pushed all the way in.
T H E P R I N T E R I S O N A N D T H E E R R O R L I G H T I S O N .
Make sure the printer cover is closed.
T H E O P E R A T O R P A N E L L I G H T S D O N O T C O M E O N W H E N T H E P R I N T E R I S T U R N E D O N .
• Wait to see if the lights come on. This may take a few seconds.
• Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet.
P A G E S A R E B L A N K .
• The toner cartridge may be out of toner. Replace the cartridge. See “Replacing the Toner Cartridge”
on page 55 for more information.
• You may have a software error. Try turning the printer off and back on.
T H E P R I N T E R I S O N , B U T N O T H I N G P R I N T S
• Make sure the toner cartridge is installed.
• Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the
printer.
• Press and release Continue to print a menu settings page to determine if the problem is with
the printer or the computer.
• If you can print a menu settings page, the problem is in the computer or the software program.
• If you cannot print a menu settings page, contact Dell at support.dell.com.
Y O U C A N N O T C L O S E T H E F R O N T C O V E R .
Make sure the toner cartridge is positioned correctly.
T H E P R I N T E R H A S M I S S I N G O R D A M A G E D P A R T S .
Contact Dell at support.dell.com.