Research Concepts RC3000 User Manual

Page 4

WARRANTY INFORMATION

Research Concepts, Inc.(RCI) warrants to the original purchaser, this product shall be free from defects
in material and workmanship for one year, unless expressed otherwise, from the date of the original
purchase.

During the warranty period, RCI will provide, free of charge, both parts and labor necessary to correct
such defects.

To obtain such a warranty service, the original purchaser must:

(1)

Notify RCI as soon as possible after discovery of a possible defect, of:
(a) the model and serial number
(b) identify of the seller and date of purchase
(c) detailed description of the problem, including details on the electrical connection to associated
equipment and list of such equipment, and circumstances when problem arose.

(2)

Deliver the product to RCI, or ship the same in its original container or equivalent, fully insured

and shipping charges prepaid.

Correct maintenance, repair, and use are important to obtain proper performance from this product.
Therefore, read the instruction manual carefully and completely. This warranty does not apply to any
defect that RCI determines is due to:

- Improper maintenance or repair, including the installation of parts or accessories that do not
conform to the quality and specifications of the original parts.
- Misuse, abuse, neglect, or improper installation including disregard for installation of backup or
safety override equipment.
- Accidental or intentional damage.
- Lightning or acts of God.

There are no implied warranties.

The foregoing constitutes RCI's entire obligation with respect to this product, and the original purchaser
and any user or owner shall have no other remedy and no claim for incidental or consequential damages.
Some states do not allow limitations or exclusions of incidental or consequential damages, so the above
limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may
also have other rights which may vary from state to state.

RCI retains the right to make changes to these specifications any time, without notice.

REPAIR RETURN INFORMATION

To help guarantee a fast and efficient repair, the user should request and receive a Return Merchandise
Authorization number (RMA#) from Research Concepts Inc. prior to shipping the unit.

In addition, international returns are required to complete the correct documents necessary for achieving
U.S. Customs clearance. In order to avoid duties and taxes, export documents must be accurately
completed to meet Export Administration Regulations. Contact RCI for guidance with respect to the
correct completion of shipping documents.