Passwords and security, Upgrading, 4 passwords and security – QVidium QVAVQ Series v4 User Manual

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User’s Manual v.4

QVidium

QVARQ QoS Proxy Server™

Technologies, Inc.

1.4 Passwords and Security

The QVidium QVARQ QoS Multimedia Proxy Server™ requires a username and password to
protect access to its configuration settings. This includes both Web access and SSH access. The
default user name is “root” and the default password is also initially set to “root.” You can change
the password by selecting the Password menu item under the System Menu at the upper left of the
Web page.

Resetting Password: If you lose the password and need to reset it, follow the following steps:

1) Point your web browser to http://qvidium.com/reset

2) Under the “QVARQ Proxy Reset Scripts” heading, click on the “Reset Password” link.

3) Save the file as autorun to an USB thumb drive.

4) Insert the USB thumb drive into an USB connector on the back of the system.

5) After about 10 seconds, the system resets the password to “root”.

1.5 Upgrading

QVidium provides firmware upgrades from time to time to add new features, overcome limitations,
or to fix bugs. QVidium would provide any upgrades as a .pkg file that you can upload into the
QVARQ QoS Proxy Server via the web browser interface. To perform an upgrade, just follow the
following steps:

1) Copy the upgrade .pkg file into a convenient location on your PC.

2) Point your web browser to the server and click on “Upgrade” in the “System” menu.

3) Click on the “Browse” button and locate the upgrade file.

4) Click on “Upgrade” and wait for the upgrade to finish. DO NOT DISCONNECT FROM

POWER OR INTERRUPT THIS OPERATION UNTIL IT COMPLETES.

5) Click on “Reboot” from the system menu to reboot the server.