DeLonghi ESAM6600 - Manual (Page 23)

C o l l e c t i o n 22
20 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTER
If the appliance is not working, the causes of the malfunction can be identified and resolved by referring to sec-
tion 19. If, on the other hand, a general alarm is on, run the following checks before calling the service center.
PROBLEM CAUSE SOLUTION
The coffee is not hot
• The cups have not been preheated
• The infuser is too cold
• Heat the cups by rinsing them in hot water or leaving them
for at least 20 minutes on the cup warmer tray on the lid
(see section 6, note 3).
• Heat the infuser by pressing the button before making
the coffee (fig. 12, see section 6, note 3).
The coffee is not creamy
enough
• The coffee is ground too coarsely
• Wrong type of coffee is being used
• Turn the grinding adjustment knob one click toward the
number 1 (see section 8).
• Use a type of coffee for espresso coffee makers.
The coffee runs out too
slowly. • The coffee is ground too finely. • Turn the grinding regulator one click toward the number 7
(see section 8).
The coffee runs out too
quickly. • The coffee is ground too coarsely. • Turn the grinding regulator one click toward the number 1
(see section 8).
The coffee does not
come out of one of the
spouts. • The spout holes are blocked. • Scrape off the dry coffee residues with a needle (fig. 29).
When coffee beans are
being used and the and
buttons are pressed,the
appliance does not deliver
coffee, but only water.
• The ground coffee may be blocked in
the funnel.
• Remove the ground coffee inside the funnel using a knife
(see section 9, note 5).Then clean the infuser and the inside
of the appliance (see description in section 16.2).
Ground coffee is being
used (not beans) and the
appliance does not deliv-
er the coffee.
• Too much ground coffee has been
added.
• The button has not been
pressed and the appliance has used
both the ground coffee added and the
coffee ground by the mill.
• Ground coffee has been added when
the appliance is off.
• Remove the infuser and thoroughly clean the inside of the
appliance, as described in section 16.2. Repeat the operation
using a maximum of 1 measuring scoop of ground coffee.
• Thoroughly clean the inside of the appliance as described in
section 16.2. Repeat the operation, first pressing the
button as described in section 9.
• Remove the infuser and thoroughly clean the inside of the
appliance, as described in section 16.2. Repeat the opera-
tion, but switch the appliance on first.
The infuser cannot be
removed for cleaning.
• The appliance is on. The infuser can
only be removed if the appliance is off.
• Turn the appliance off and remove the infuser (see section
16.2). IMPORTANT: The infuser can only be removed if the
appliance is off. Attempting to remove the infuser with the
appliance on may cause damage.
When the button is
pressed, the appliance
does not turn on. • The appliance is not plugged in. • Check that the power cable is plugged into the outlet.