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ONICON System-10 N2 User Manual

Page 19

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System-10-N2 BTU Meter Installation and Operation Guide 05/14 - 0655-5 / 18322

Page 19

SECTION 3: NETWORK TROUBLESHOOTING TIPS

3.1 TROUBLESHOOTING

Reported Problem

Possible Solutions

Device will not communicate with the
network controller.

• A unique address is required for each device

on the network. Duplicate addresses will

cause some or all of the devices on the

network to quit working. (See section 1.6.1 of

this manual for details.)

• The RS485 network cable connections are

polarity sensitive and must be connected

the same way on every device. (i.e. + to + and

- to -). (See section 1.4.1 of this manual for

details.)

• Shield drain connections should be daisy

chained in the same manner as the signal

cables for RS485. The shield drain wire

should be left unterminated at the end of

the cable and connected to earth only at the

supervisory controller. Shield wires must not

be connected to the RS485 connector on the

System-10.

• The maximum number of devices allowed on

a RS485 network segment without a repeater

is 32. Adding more than 32 devices to a

single segment may reduce the transceiver

output voltage to a level that is too low to be

distinguished from background noise on the

cable.

• RS485 cable impedance should be matched to

a termination resistor at the end of the cable.

ONICON boards do not have a resistor for

termination. A resistor should only be used if

the display is the last device on the network

cable. (See section 1.5.1 of this manual for

details.)