Frequently asked questions, Troubleshooting – Mr. Coffee PSTX91WE User Manual
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How do I start a brew cycle on my Mr. Coffee® Smart Coffeemaker?
You can start brewing by pressing the Brew button on the Smart Coffeemaker, Power button
in the App or setting a delayed brew start in the App scheduler section.
How do I turn off my Mr. Coffee® Smart Coffeemaker with the WeMo™ App?
Press Brew button on the unit until the Brew Light shuts off.
Can I schedule my Mr. Coffee® Smart Coffeemaker to start brewing at any time?
Yes your coffee maker can be pre-scheduled for a brew time for each day of the week.
In the App, open the Drawer section, chose a brew time for each day of the week. Activate
each day’s brew schedule by making sure the day is circled in green.
Does the WeMo™ Mr. Coffee® Smart Coffeemaker require an Internet connection to work?
WeMo™ devices work with your router to create their own wireless networks. You need a
router to setup WeMo™ and for day-to-day usage. So long as your router is on and the device
is connected to the network your WeMo™ Smart Coffeemaker will have full functionality.
Internet connection is only needed if you want to use a smartphone or tablet to access the
device from outside the local network.
Where can I find the MAC address for my WeMo™ Mr. Coffee® Smart Coffeemaker?
The MAC or Device MAC address is printed on a label on the back of the Smart Coffeemaker.
Is WeMo™ Mr. Coffee® Smart Coffeemaker compatible with my tablet?
The WeMo™ App is designed for smart phones (iPhone and Android). It will work on iOS
and Android tablets, but the experience will be a replication of the phone experience.
iPad users: be sure to select “Search for iPhone Apps” to find it in the App store.
FREQUENTLY ASKED QUESTIONS
ISSUE
POSSIBLE CAUSE
SOLUTION
The “BREW NOW”/ON
light does not light up.
The appliance is
unplugged.
Plug unit in.
There’s a power outage.
Wait for power to be restored.
The coffee is not brewing. The appliance is
unplugged.
Plug unit in.
There’s a power outage.
Wait for power to be restored.
Not enough water in water
reservoir.
Fill water reservoir above
minimum level marking.
The filter basket is not
properly inserted.
Insert filter basket correctly.
Decanter is out of place.
Decanter needs to be emptied and
put in place properly.
Schedule was not set
and activated. Unit not
prepped.
Make sure scheduled timer for
each day is set and activated,
applicable day should have a
green circle around it.
The Smart Coffeemaker
only brews water.
There are no coffee
grounds in the filter
basket.
Add the desired amount of coffee
to the filter.
The Smart Coffeemaker
brews slowly.
The coffeemaker needs
cleaning.
Clean coffeemaker as described
in “Cleaning and Maintaining”
section.
The filter basket
overflows
The filter basket is not
properly inserted.
Plug unit in.
The decanter is not placed
all the way on the platform.
Wait for power to be restored.
Too many coffee grounds
were placed in the filter.
Remove filter; discard grounds. If
paper filter, replace. If permanent
filter, rinse. Begin brewing process
again.
The decanter was
removed from the platform
for more than 30 seconds.
Turn off and unplug the unit. Allow
to cool. Wipe up the spill.
TROUBLESHOOTING
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