Motion Sound KP-500SN - Manual (Page 6)

6
Motion Sound
Service and Warranty
**Non-transferable warranty-applies only to the original owner.
**Any unit sold as a second, damaged product, scratch & dent, old store stock, rental units, will
NOT be covered under the Motion Sound warranty.
The cabinet, electrical and associated mechanical parts and workmanship is warranted for a
period of 1 year from date of purchase, with the following exceptions:
• Any speaker, horn, or diaphragm is covered for 90 days
• Fuses are not covered
• Any Motion Sound pedal is covered for 90 days
• Any product that has been modified altered or repaired outside of an authorized Motion
Sound facility is not covered.
• This warranty is void if the product has been physically or electrically abused.
• Damage unrelated to intended use is not covered
All warranty repair will require a return authorization number (RA#).
Call Motion Sound at 801-265-0917 for authorization before any repairs are done. Without a RA# Motion
Sound is not responsible to pay the warranty or parts cost. Motion Sound does have authorized repair
centers we can refer you to, but again a RA# must be issued. If there is not an authorized repair center in
your area it is it is the owners’ responsibility to return the unit insured freight prepaid to the Motion Sound
Service Department. Shipping Address:
4426 South 450 West, Suite G
Salt Lake City, UT 84123
For units to be repaired under warranty a dated bill of sale must accompany the unit
or your warranty card must be on file at Motion Sound. Use the original carton and packing
material to ship your unit. Motion Sound is not responsible for damage due to improper
packing!.
NOTE: If Motion Sound or any authorized service center finds nothing wrong with the product it will
be the owners responsibility to pay the cost of service, which includes packaging, shipping, plus a
minimum 1 hr service fee.
This warranty gives you certain rights. You may also
have other rights, which may vary, from state to state.