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Troubleshooting, Troubles shooting – Microsens MS655099 User Manual

Page 25

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Troubleshooting

 Verify that you are using the right power cord/adapter (DC 12 ~ 48V),

please don’t use the power adapter with DC output higher than 48V, or it

will burn this switch converter down.

 Select the proper UTP cable to construct your network. Please check that

you are using the right cable. Use unshielded twisted-pair (UTP) or shield

twisted-pair (STP) cable for RJ-45 connections: 100Ω Category 3, 4 or 5

cable for 10Mbps connections, 100Ω Category 5 cable for 100Mbps, or

100Ω Category 5e/above cable for 1000Mbps connections. Also be sure

that the length of any twisted-pair connection does not exceed 100 meters

(328 feet).

Diagnosing LED Indicators: To assist in identifying problems, the

industrial switch converter can be easily monitored through panel

indicators which describe common problems the user may encounter and

where the user can find possible solutions.

 IF the power indicator does not light on when the power cord is plugged in,

you may have a problem with power cord. Then check for loose power

connections, power losses or surges at power outlet. IF you still cannot

resolve the problem, contact your local dealer for assistance.

 If the Industrial switch converter LED indicators are normal and the

connected cables are correct and the packets still cannot transmit. Please

check your system’s Ethernet devices’ configuration or status.