Dish Network DuoDVR 625 - Manual (Page 145)

Chapter 5
Page 140
Reference
Hearing A Program
When you press the remote control Power
button to turn the receiver ON, the receiver
front panel Power light does not light up.
• Other lights are too bright.
• Remote control not operating properly
or the batteries are weak or dead.
The receiver power cord not plugged
into a power outlet, or there may be a
problem with the power.
• The remote control(s) may not be set to
the address(es) used by the satellite
receiver.
• You may be using the wrong remote
control (1 or 2) for the menus (TV1 or
TV2) you are trying to operate.
• If the receiver is in Single Mode, the
TV2 indicator will not light.
• Try other remote control buttons to see
if the receiver is responding.
• Replace the remote batteries with fresh
ones.
• Check that the receiver power cord is
not damaged, and that the plug is
inserted correctly into the outlet.
• Make sure the remote control(s) are set
to the same address(es) used by the
satellite receiver. See page 43 for
information on changing the remote
control address.
• Make sure you are using Remote
Control 1 (2) to control TV1 (TV2)
menus.
• This is normal. No action required or
switch to Dual Mode.
You use a pyramid type IR extender (not a
“mouse tail”), and it does not seem to work.
• The IR sensor on the extender that
receives the remote control signals may
not be facing the remote control.
The IR cable on the extender that sends
the signal to the receiver may not be
right in front of the IR sensor on the
receiver front panel.
• You are using Remote Control 2 which
does not transmit IR signals.
• Make sure that the extender that
receives the signal from the remote
control is facing the right way, so that
the IR sensor can receive the remote
control signals.
• Make sure that the IR cable on the
extender that sends the signal to the
receiver is right in front of the IR sensor
on the receiver front panel, so that the
receiver IR sensor can receive the
signals.
• If doing the above does not solve the
problem, contact the manufacturer of
the extenders for assistance.
• Use a pyramid-type IR extender only
with Remote Control 1 which uses IR
signals.
• Install a UHF attenuator.
What Is
Happening
Possible Reason What to Do
The receiver front panel
TV1 and TV2 lights are on
and there is a good picture
on the TV set, but you do
not hear any sound.
• You may have muted the sound,
or set the volume so low that you
cannot hear it.
• The audio connections may not
be properly connected.
• Check the volume level on the TV or audio device. Turn off the
mute or turn up the volume, as required.
• Check the audio connectors and cables from the receiver to the
TV or the sound system.
• Check the TV speakers or the sound system.
You hear a foreign
language with a program.
• You may have set the receiver to
an alternate audio language.
• Use the Alternate Audio Language menu to select the
language that you prefer.
What Is Happening Possible Reason What to Do