Marantz NA7004 User Manual

Page 37

ENGLISH

Getting Started

Connections

Basic Operations

Advanced Operations

Troubleshooting

Explanation terms

Information

Speciﬁ

cations

Index

Symptom

Cause

Countermeasure

Page

Files stored on a
computer cannot
be played.

• Files are stored in a non-

compatible format.

• You are attempting to play a ﬁ le

that is copyright protected.

• Set and computer are connected

by USB cable.

• Record in a compatible format.

• Files that are copyright protected

cannot be played on this set.

•

The set’s USB port cannot
be used for connection to a
computer.

–

Sound is too quiet
when signals are
output from a PC.

• The PC volume is turned down.

• Turn the PC volume up.

Server is not
found, or it is
not possible to
connect to the
server.

•

The computer’s or router’s
ﬁ rewall is activated.

• Computer’s power is not turned

on.

• Server is not running.
• Set’s IP address is wrong.

• Check the computer’s or router’s

ﬁ rewall settings.

• Turn on the power.

• Launch the server.
• Check the set’s IP address.

–

Cannot connect
to preset or
favorite radio
stations.

•

Radio station is not currently
broadcasting.

• Radio station is not currently in

service.

• Wait a while before trying again.
• It is not possible to connect to

radio stations that are no longer
in service.

For some
radio stations,
“Server Full”
or “Connection
Down” is
displayed and
station cannot be
connected to.

•

Station is congested or not
currently broadcasting.

• Wait a while before trying again.

–

Sound is broken
during playback.

• Network’s signal transfer speed

is slow or communications lines
or radio station is congested.

• This is not a malfunction. When

playing broadcast data with a
high bit rate, the sound may
be broken, depending on the
communications conditions.

–

Sound quality is
poor or played
sound is noisy.

• File being played has a low bit

rate.

• This is not a malfunction.

–

GPandoraH

Symptom

Cause

Countermeasure

Page

Cannot login to
Pandora. (“Email
address” or
“Password” is
displayed.)

• Login information is incorrect.

• Check if the “Email address”

for Pandora has been properly
entered. Re-enter the
“Password”. (Password is not
displayed.)

“Account is no
longer active" is
displayed.

• Your account is expired.

• Obtain a new account.
• Contact Pandora Listener

Support at pandora-support@
pandora.com.

–

“Pandora is only
available for use
in United States”
is displayed.

• You are trying to access from a

country where Pandora is not
available.

• Pandora is not available in all

countries. Please check http://
blog.pandora.com/faq/

–

“Incorrect Email
or Password” is
displayed.

• You entered an incorrect

account or password for the
login authentication.

• Enter them again.

“No skips
remaining” is
displayed.

• You repeatedly performed the

forward skip operation for tracks
within the same station. No
more forward skip operation is
available.

• Unfortunately,

our

music

licenses force us to limit the
amount of tracks you can skip in
an hour.

–

“100 Station
Limit” is
displayed.

• You have already registered 100

stations. You can not register a
new station.

• Reduce the number of stations

to less than 100.

–

“Please Try
Again Later” is
displayed.

•

Pandora is performing system
maintenance.

• Please try again later.

–

GRhapsodyH

Symptom

Cause

Countermeasure

Page

Cannot login to
Rhapsody.
(“Incorrect
Username or
Password” is
displayed.)

• Login information is incorrect.

• Check if the Username for

Rhapsody has been properly
entered. Re-enter the Password.
(Password is not displayed.)
www.rhapsody.com/marantz

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