Troubleshooting, App en di x – Kawai CA17 User Manual

Page 43

Troubleshooting

Problem

Possible Cause and Solution

Page no.

The instrument does not turn on.

Check that the power cable is firmly attached to the instrument,
and connected to an AC outlet.

p. 11

The instrument turns itself off
after a period of inactivity.

Check that the ‘Auto Power Off’ function is not enabled.

p. 39

The instrument is turned on,
however no sound is produced
when the keys are played.

Check that the MASTER VOLUME slider is not set to the lowest
position.

Check that a pair of headphones (or headphone adaptor plug) are
not connected to the PHONES jack.

Check that Local Control is enabled in the MIDI Settings menu.

p. 11

“CA17 MIDI

Settings

Manual” p. 4

The sound distorts when playing
at very loud volume levels.

Check that the MASTER VOLUME slider is set to an appropriate
level, reducing the volume if excessive distortion is heard.

p. 11

The pitch or sound quality with a
specific piano timbre is odd.

The CA17 digital piano attempts to reproduce the rich variety of
tones created by an acoustic grand piano as accurately as possible.
This includes damper resonances and other subtle effects that
contribute to the overall piano playing experience.

While these additional effects are intended to enhance the realism
of the instrument, it is possible to reduce their prominence, or
disable them altogether using the sound settings.

p. 32

p. 35 - 38

dal

The pedals are unreliable or do
not function at all.

Check that the pedal cable is firmly connected to the instrument.

p. 49

When depressing a pedal, the
pedal board flexes and is not
firm.

Check that the pedal support bolt is fully extended.

p. 11

The top 18 notes of the
keyboard sustain for longer than
neighbouring notes, even when
the damper pedal is not pressed.

This is the correct behaviour, and intended to reproduce the
undamped notes (typically the top two octaves) of an acoustic
grand piano.

—

The instrument is connected to
the computer using a USB cable,
however the software does not
respond to key presses.

Check that a USB MIDI driver is installed on the computer.

Check that ‘USB Audio Device’ or ‘KAWAI USB MIDI’ is selected in
the software’s input/output device settings.

p. 42

oard

The volume level is different
between piano keys.

Using the User Key Volume Settings, adjust the volume of the key
which makes you feel uneasy.

p. 44