JLCooper gBOX - Manual (Page 20)

20
Troubleshooting
If for some reason the gBOX does not give you the expected
results, take a moment to do some investigating. The most
important concept is that you have your gBOX connected properly
as outlined in Installation and Use. Take a moment to double
check your setup.
• What is the state of the DIP switches?
• Do the 10 red LEDs flash alternately at power up?
• Do the Link and 100 (or 10) LEDs light up?
• In any mode, can you ping it
(ping 192.168.254.102)?
• If you are using the password protection feature, is it
enabled in both gBOXes?
• In webpage configuration mode, can you communicate
with it using the web page?
• In normal client or server mode, can you communicate with
it using the gBOX Configuration Utility?
• The ARP Cache in the host application may have the
incorrect entry for the gBOX's IP address. Try clearing the
ARP cache (arp -d in Windows).
• In normal server mode, if you telnet to the gBOX, do you
see a short packet of unprintable characters every 5 seconds
as shown in the screenshot below?