JLCooper CX Eclipse User Manual

Page 13

IP Address

192.168.254.nnn

Subnet Mask

255.255.255.0

nnn is anything except 101

Note: You can verify that the computer can communicate with the
Eclipse CX by pinging the Eclipse CX. In Windows, click Start | Run…
and type:

ping 192.168.254.101

. If everything is configured

correctly, the Eclipse CX will reply.

Issue

I still can’t connect to Eclipse CX with the host software.

Cause

There may be another device on the network that uses the same
address as the Eclipse CX.

Solution

Change the IP address of the conflicting device or remove the
conflicting device.

Issue

Can’t connect to Eclipse CX with the host software behind a
router.

Cause

An ethernet router may block and/or translate ethernet traffic.

Solution

Ask your network administrator for assistance. If the Eclipse CX
is set as a server and is behnd a router, you will need to perform
port forwarding. Configure your router to forward TCP traffic on
one port to the IP address and port number of your Eclipse CX.
You will also need to configure the Eclipse CX gateway address to
match the routers address.

IP address = 12:34:56:78

Router

Eclipse

TCP port = 1234

IP address = 192.168.254.101

If all else fails, you can contact the JLCooper Service Department
at: [email protected].

TCP port = 23