JLCooper KeyShot - Manual (Page 21)

21
Troubleshooting
If for some reason the KeyShot or RackShot does not give you the
expected results, take a moment to do some investigating. The
most important concept is that you have your KeyShot or
RackShot connected properly as outlined in Installation and Use.
Take a moment to double check your setup.
A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.
In addition, the JLCooper website (
www.jlcooper.com ) will
contain up to date information on drivers, applications and
troubleshooting.
If all else fails, you can contact the JLCooper Service Department
at: [email protected].