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Owner’s manual, Troubleshooting, Continued – Desa S39PT User Manual

Page 17

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17

107435

OWNER’S MANUAL

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TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner does not light after ODS/pilot is lit

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise when
burner is lit

Dark residue on logs or inside of fireplace

White powder residue forming within burner
box or on adjacent walls or furniture

REMEDY

1. Clean burner (see Cleaning and Mainte-

nance, page 15) or replace burner orifice

2. Contact local propane/LP gas company
3. Replace burner orifice
4. Reconnect leads (see wiring diagram)

5. Replace battery in transmitter and receiver

1. Contact local propane/LP gas company
2. Clean burner (see Cleaning and Mainte-

nance, page 15) or replace burner orifice

1. Clean burner (see Cleaning and Mainte-

nance, page 15) or replace burner orifice

2. Replace damaged burner
3. Replace gas control

1. Check burner for dirt and debris. If found,

clean burner (see Cleaning and Mainte-
nance,
page 15)

2. Replace gas control
3. Problem will stop after a few hours of

operation

1. Refer to Air for Combustion and Ventila-

tion requirements (page 4)

1. Turn control knob to LO position and let

warm up for a minute

2. Operate burner until air is removed from

line. Have gas line checked by local pro-
pane/LP gas company

3. Observe minimum installation clearances

(see pages 7 through 9)

4. Clean burner (see Cleaning and Mainte-

nance, page 15) or replace burner orifice

1. Properly locate logs (see Installing Logs,

page 10)

2. Eliminate source of drafts around heater

3. Clean out air holes at burner inlet. Peri-

odically repeat as needed

4. Remove blockage or replace burner

1. Turn heater off when using furniture pol-

ish, wax, carpet cleaners, or similar
products

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Thermopile leads disconnected or im-

properly connected

5. Burners will not come on in remote position

1. Manifold pressure is too low
2. Burner orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective
3. Residues from manufacturing processes

and logs curing

1. Not enough combustion/ventilation air

1. Turning control knob to HI position when

burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

1. Improper log placement

2. Drafts or other air currents affecting

flame pattern

3. Air holes at burner inlet blocked

4. Burner flame holes blocked

1. When heated, vapors from furniture pol-

ish, wax, carpet cleaners, etc. turn into
white powder residue

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Continued