Grandstream UCM6100 series IP PBX Buyer's Guide User Manual
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crypt calls - built in firewall, with SRTP/TLS encryption, 802.1X
network security and HTTPS Web UI
For a complete list of technical specifications including interfaces,
security, voice/video capabilities, signaling and control, and physical
and product features etc.,
What Sets the UCM6100 series IP PBX Apart?
Enterprise-grade Features Catered to SMBs
Smaller organizations have the same communications needs as
larger enterprises. Often entry-level IP PBXs for smaller businesses
include popular calling features like Caller ID, Call Hold, Call Forward,
voicemail, etc., but require additional license fees for more advanced
features like auto attendant and IVR. IVR capability comes standard
with any UCM6100 series model and is not that sold as add-on mod-
ule as with other vendor offerings. This provides a significant savings
of up to several thousands of dollars.
The UCM6100 series has a large 4 Gigabit Flash memory to accom-
modate features and storage of voice mails, auto attendant, IVR,
music on hold, call recordings, etc.
No Licensing or Recurring Fees/Includes Lifetime Firmware Updates
Most IP PBX vendors charge annual license fees for advanced fea-
tures like IVR. These additional fees are often the determining fac-
tor on whether an SMB can afford an on-site PBX. The UCM6100
series has no licensing or recurring fees - a key differentiating factor
against other marketplace solutions. All hardware, software features
and functions are included. When Grandstream releases firmware
updates for the UCM6100 series, those updates are available at no
charge for the life of the system.
Auto Discovery of SIP Endpoints & Zero-Configuration Provisioning
Installation and set-up of the UCM6100 series IP PBX is handled
with a few clicks of the mouse and minimal manual operation.
With no advanced technology degree required, this plug and play
phone system incorporates Auto Discovery of SIP endpoints (ATAs,
videophones, IP phones, video cameras etc.) that once the device
is connected, the system automatically registers the device. Zero-
configuration provisioning means adding phones or office locations
after initial installation is simply handled using the intuitive Web user
Interface (UI). For ongoing maintenance and administration, those
duties can be handled either internally by staff members or remotely
by a systems integrator partner without having to physically visit the
office location.
“SMBs are increasingly aware
that IP communications is
the only road to fully take
advantage of various forms
of communications applica-
tions and UC technologies. IP
and open IP standards, such
as Asterisk Open Source and
SIP, allow businesses to inter-
operate with a larger array of
third-party applications and
solutions to foster a true uni-
fied multi-media, multi-party,
and multi-device communi-
cations environment for bet-
ter productivity and end user
experience. The availability of
cost-effective and feature-rich
single server solutions, such
as Grandstream’s UCM6100
series IP PBX appliance, fa-
cilitates the decision of many
SMBs to migrate to IP com-
munications, while providing
a get-started solution for UC
implementations.”
Alaa Saayed
Sr. Industry Analyst and ICT Team Leader
Unified Communications, Frost & Sullivan