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Troubleshooting – Dynex DX-ESATAP User Manual

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Troubleshooting

6

Enter your default (user)Name and Password, then click
OK. The Successful Installation dialog box opens.

7

Click Close to complete the installation.

Troubleshooting

Symptom

Possible Solution

The Windows
Device Manager
does not show the
PCI Express
adapter

• Make sure that the PCI Express adapter is correctly installed in

the PCIe slot.

• Repeat the driver installation procedure, then make sure that

the device exists. Right-click the My Computer icon on your
desktop, click Properties, then click the Device Manager. If
the Silicon Image Sil 3132 SATALink Controller is shown,
the PCI Express adapter is working correctly.

• Remove the PCI Express adapter and try a different PCIe slot in

case there is a device conflict.

• Make sure that your computer's operating system is updated to

the latest version.

07-643 DX-ESATAP - small combined.fm Page 12 Thursday, December 27, 2007 12:08 PM