Genee World Genee Pad - Manual (Page 18)

6
How many handsets can be used per receiver?
Currently it is 253.
7
How do I transfer a mapped presentation between
computers without re-mapping?
When you map a PowerPoint Presentation and save it, an associated XML file will also be
created and saved to the same location as the original PowerPoint file. The XML file contains all
the mapping data. When transferring mapped presentations, both the PowerPoint file and the
XML must be transferred together to retain mapping data.
A quick way to transfer mapped, PowerPoint activities is to use ClassComm’s built in Import/
Export Feature. When in resources area of ClassComm, select the presentation/s or yellow
folder you wish to export and go to Import/Export from the top menu bar. Select the
presentation to export from the new window that opens and choose the location to save
the exported file to. The file will export in a zipped file format. This zipped file can then be
imported into ClassComm on other computers.
8
Can I install and run ClassComm from a Server across a
network?
Currently, ClassComm is a desktop application designed to be installed and run from a Teacher/
presenter PC. It cannot be run centrally from a server. An MSI version of ClassComm is available
for easy deployment across a network.
Please contact [email protected] for further details.
9
The handsets are not talking to the receiver. What do I do?
• Ensure that the receiver is connected via USB cable to an available USB port and has a red
LED showing.
• Open the ClassComm software and ensure that it states “3g receiver connected” in the
bottom-left of the application
• Ensure that the handsets are switched on and charged.
• Check the ID# symbol – If it is blinking then the handset is not mapped to the receiver – Hold
down the ? key within 50-75mm of connected receiver to map it.
• Reset the handset from the reset switch on the back and re-map to the receiver.
Please contact [email protected] if the problem persists.
FAQ