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Chapter 7: troubleshooting – Freecom FHD-XS User Manual

Page 46

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46

FREECOM FHD-XS

GB

7

C

HAPTER

6

: Troubleshooting

Issue

After I connected the FHD-XS to my

computer for the first time no Freecom

SYNC folder has been created auto-

matically.

After installation of Freecom Personal

Media Suite, the message "No Freecom

FHD-XS external hard drive found."

appears.

Files, deleted in the SYNC folder, are

still appearing during the syn-

chronization.

An empty folder is not synchronized.

If you are working with the program

"Total Commander" and are using the

"send to" dialog to add items to the

SYNC folder, the message "The brief-

case is in use on another computer"

could appear.

You cannot create a SYNC folder with

a name you used for another, deleted,

SYNC folder.

Not enough memory on the target

drive (FHD-XS) during creation of SYNC

folder.

Not enough memory on the target

drive (FHD-XS) during synchronization.

Solution

• Install the Freecom Personal Media

Suite software and safely remove and

reconnect the FHD-XS

• Follow the instructions on chapter

5.4.2 Creating a new SYNC folder.

• Connect the Freecom FHD-XS to

your computer.

• Check all connections between the

Freecom FHD-XS, the power supply

and the computer.

• Safely remove and reconnect the

Freecom FHD-XS.

You have to "Split From Original" the

files from their counterparts before

you may delete them. Please refer to

chapter 5.5.1 Handling deleted files.

Empty folders are not taken into ac-

count during synchronization.

The SYNC folder is opened by another

program. Please close all applications,

which are using the SYNC folder.

This happens only under Windows 98.

Please restart Windows 98. After re-

start, you can create the new SYNC

folder.

Delete files on the target drive (FHD-XS)

or select less files.

Delete files on the target drive (FHD-

XS).

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