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Parts and accessories, Before you call for service care and cleaning, Problem solution guide – Dacor MILLENNIA ETT304-1 User Manual

Page 9: Cleaning the cooktop surface, Warning

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Parts and Accessories

Description

Part Number

Dacor Cooktop Cleaning Cream

A300

Cast aluminum griddle, designed to fit perfectly over the bridge element on model METB365-1

AMG11

Dacor Signature Gourmet Cookware Collection

To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.

Problem Solution Guide

Before you call for service, please review the potential problems, possible causes and remedies shown in the table.

Problem

Possible Cause

Remedy

Nothing works.

Cooktop is not connected to electrical

power.

Have cooktop connected to a

properly sized electrical power

supply by a licensed electrician.

Power supply is off.

Check to make sure the power is

turned on at the circuit breaker or

fuse box. Check for tripped circuit

breaker or blown fuse.

Cooktop controls are locked.

See Cooktop Operation section.

Power failure.

Call power company.

Cooktop heating elements go off and on even

on high setting.

The heating element temperature limiters

automatically turn the elements off and on

to regulate the cooktop temperature.

Normal operation.

Glass ceramic surface is see-through or red in

color.

Under direct or bright lighting, you may

sometimes be able to see through the glass

and into the chassis due to its transparent

quality. You may also notice a red tint under

these conditions.

Normal properties of black ceramic

glass panel on the cooktop.

Before You Call for Service

Care and Cleaning

Cleaning the Cooktop Surface

WARNING

Before cleaning the cooktop make sure that all cooktop

elements are off and cool enough to safely touch.
Lock the cooktop controls during cleaning to avoid personal

injury. See the Cooktop Operation section.
To avoid dangerous fumes and damage to the cooktop,

use only the cleaners specified. Use them only as

instructed.
To prevent damage to the glass finish do not use abrasive

cleaners or scrubbers. They may cause permanent

damage.
Do not remove heavy spills with a sharp object like a knife

or metal spatula. Sharp objects may scratch the surfaces.
Always clean the cooktop cautiously. If using a damp

sponge or cloth, wait until the cooktop has cooled

sufficiently to prevent steam burns.

Proper cleaning is necessary for best cooktop performance

and appearance and to ensure safe operation. Clean the

surface using the following procedures after each use.
To clean the cooktop, apply about a ¼ teaspoon of

non-abrasive cleaner, such as the supplied Dacor Cooktop

Cleaning Creme*, to the ceramic glass surface with a lightly

dampened clean cloth. Use a second clean cloth to remove

any remaining cleaner residue. Wipe the cooktop surface with

a dry cloth to completely eliminate any remaining moisture.
* See the Parts and Accessories section below for reorder

information.
To remove heavy or burned-on spills, first allow the cooktop

to cool. Using a razor blade scraper held at a 30° angle to the

cooktop surface, gently scrape off any burned-on substances.

Remove any remaining residue by applying the Dacor

Cooktop Cleaning Creme. Be careful not to scratch or gouge

the surface.
Wiping the cooktop with a sponge or dish cloth may leave a

film that will discolor during the next heating cycle. Remove

any resulting discoloration using the recommended cleaner

when the cooktop is cool.