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V. troubleshooting, Problem cause solution – ETA Tonale User Manual

Page 34

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Problem

Cause

Solution

Iron is not
heated.

Power supply not connected

Check the cord, plug and the socket

Thermostat regulation wheel is in MIN
position

Set the wheel to position • / •• / ••• or MAX

Automatic disconnection is activated or
the boiler is not turned on

Press steam control

A4 or button B1

Iron does not
create steam

There is no water in the container

Pour water into the container

The water tank is not inserted in the
boiler properly

Insert the water tank in the boiler properly

Steam generation is not activated

Press button

B2, B3 or B4 according to the

required steam level

The boiler temperature is not sufficient
for steam generation

Wait until the indicator of the relevant
button switches on

The steam button (control) is not
pressed

Press and hold button

A4 (control)

Automatic disconnection is activated

Press steam control

A4 or button B1

Water is
dripping from
the ironing plate

The thermostat control dial is set to a
position below the one dot symbol or
at the one dot symbol but indicator

B4

is lit

Set the thermostat control dial to a symbol
corresponding with the material to be ironed
and press the appropriate button (

B2, B3

or

B4)

Water condensed in the steam inlet
hose because you are using steam for
the first time or you have not used it
for a longer period of time

Direct the iron away from the ironed
material and hold button

A4 until the iron

starts releasing steam

Flakes and
other impurities
are peeled off
the ironing plate

Contrary to recommendation undiluted
water is used with excessive hardness
>15 °N

Use water diluted with distilled water
Clean the boiler

Brown or white
fluid leaks from
the ironing plate

Unpermitted chemical preparations
were used to remove scale or there is a
large amount of scale in the boiler and
it needs to be cleaned.

Do not add any chemical agents into the
water container for removing scale

You use one of the types of water that
we do not recommend

Use only common clean drinking water for
filling in the container, or water diluted with
distilled water

Fibers from linen got into the holes in
the ironing plate and they are burning
there

Clean the appliance, or vacuum the cooled
plate delicately from time to time

V. TROUBLESHOOTING

34

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