Entone Kamai 400 - Manual (Page 26)

Kamai Hybrid TV Receiver User’s Guide
Copyright
   
2011 Entone, Inc. All rights reserved. 24
Chapter
10
10 Troubleshooting the Kamai
This section describes some of the most common problems that might be encountered when installing
Kamai, and the solutions to those problems.
Symptom Remedy Reference
Remote controls
do not work
•
Check batteries are correctly loaded.
•
Check that new Kamai remote control is
used.
Section 8 – Remote
Controls
Remote controls
cannot control
the
programmed
devices
•
Device manufacturers may change their
device codes or no device code can be found
in the Universal Remote Control User’s
Guide. Try searching the device code
according to the procedures listed in the
Universal Remote Control User’s Guide.
Kamai Quick Reference
Guide
URC 4 User’s Guide
Power indicator
at the front
panel not lit
The power supply to the box is probably not
working:
•
Check that the AC/DC adapter is connected
properly to the DC INPUT connector.
•
Check that there is power from the power
source.
•
Make sure you have pressed the Power
button and that the Power indicator light is
green.
Section 7 – Powering-Up
Kamai
Stays on boot-
up splash
screen on the
TV for more
than 60 seconds
•
Check that the ADSL cable is properly
connected between the ADSL connector and
the ADSL modem. The ADSL Link indicator
should be orange and steady.
•
Check that the ADSL modem is properly
connected to the telephone socket.
Section 7 – Powering-Up
Kamai
Power indicator
turns blue; no
picture on the
TV
•
Check that the video output connector of the
Kamai is properly connected to the input
connector of the primary TV.
•
“TV OUT” (coaxial connection): the TV set
should be set to channel 3.
•
Composite, Component or HDMI connection:
the TV set should be set to the correct input
mode for the signal.
•
Component or HDMI connection: the
resolution selected in Kamai is supported by
your TV.
Section 4 – Connecting
Kamai to the TV