Daktronics BB-2101 Tuff Sport Basketball LED Scoreboard - Manual (Page 25)

Scoreboard Troubleshooting 19
Section 5: Scoreboard Troubleshooting
IMPORTANT NOTES :
1. Disconnect power before doing any repair work on the scoreboard.
2. Allow only qualified service personnel access to internal display electronics.
3. Disconnect power when not using the scoreboard.
5.1 Troubleshooting Table
The table below lists potential problems with the scoreboard and indicates possible causes
and corrective actions. This list does not include every symptom that may be encountered,
but it does present several of the most common situations that may occur.
Many of the solutions offered below provide references to other sections within this manual
or to supplemental product manuals with further detail on how to fix the problem.
If a problem occurs that is not listed or that cannot be resolved using the solutions in the
following table, contact Daktronics using the information provided in Section ‎5.8.
Problem Possible Cause Solution/Items to Check
Scoreboard doesn’t light
and console doesn’t work
No power to the scoreboard
Check that the main circuit breaker
for the scoreboard is on.
Check that the scoreboard is
receiving 120 (or 230) VAC power.
No power to console
Ensure the console is plugged into a
120 (or 230) VAC power supply.
Swap the console with one known to
work correctly, and enter the proper
sport code to test. Replace console
if necessary.
Scoreboard digits don’t light,
but console works
No wired signal from console
Check that the scoreboard is
receiving 120 (or 230) VAC power.
Check that the red DS2 LED on the
driver lights up when sending
commands from the control console
(see Section ‎5.4).
No radio signal from console
Cycle power to the scoreboard and
watch for radio receiver broadcast/
channel settings (see Section ‎4.3).
Check that the green POWER and
amber RADIO IN RANGE indicators
on the radio receiver in the
scoreboard light up when the control
console is powered on. Keep the
console between 20 to 500 feet from
the scoreboard.