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Section 4: maintenance & troubleshooting, 1 troubleshooting table, Section 4 – Daktronics LED End-of-Period Basketball Lighting User Manual

Page 13: Maintenance & troubleshooting, Troubleshooting table

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Maintenance & Troubleshooting

7

Section 4:

Maintenance & Troubleshooting

IMPORTANT NOTES

:

1. Disconnect power before doing any repair work on the display.

2. Allow only qualified service personnel access to internal display electronics.

3. Disconnect power when not using the display.

4.1 Troubleshooting Table

The table below lists potential problems with the lighting system and indicates possible
causes and corrective actions. This list does not include every symptom that may be
encountered, but it does present several of the most common situations that may occur.

If a problem occurs that is not listed or that cannot be resolved using the solutions in the
following table, contact Daktronics using the information provided in Section 4.7.

For additional troubleshooting of a shot clock, scoreboard controller, or other system
component, refer to the product manuals located online at

www.daktronics.com/manuals

.

Symptom/Condition

Solution/Items to Check

Display doesn't light at all.

Check all cable connections:

Power to the light strip controller (or shot clock)

Signal to the light strip controller (or shot clock) from the

scoreboard controller

Signal from the light strip controller (or shot clock) to the light

strip itself

When using an All Sport 5000 Series controller, ensure there is

an address plug on the light strip control driver set to address 1

(refer to Section 4.3).

Note: Setups using an All Sport 4000 or ProSport 6000 controller

do not require this address plug.

Replace controller driver (refer to Section 4.3).

Light strip comes on at

wrong time.

Make sure gray wire from J6 is connected to appropriate position

on terminal block inside controller. Refer to Drawing A-176435 in

Appendix A.

Individual LED, or section of

LEDs, is not working.

Swap section of light strip with one known to work correctly to

verify it is defective.

Replace defective portion of light strip.